Office 365 desktop setup was unable to download updates

Office Office Exchange Server. Not an IT pro? Resources for IT Professionals. Sign in. United States English. Ask a question. If you encounter any of the following issues when using Microsoft Office, there may be an issue with the installation of Office. If you are also experiencing the issue where updates are installing but upon restarting, there are still updates , the install is likely corrupted or very old. Below is the procedure for completely removing previous versions of Office products.

Once you complete this process, you will be able to navigate to Software Center to retry the installation. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

Feedback will be sent to Microsoft: By pressing the submit button, your feedback will be used to improve Microsoft products and services. Privacy policy. Office ProPlus is being renamed to Microsoft Apps for enterprise. For more information about this change, read this blog post. You may also get the following error message:. Does anyone have any more suggestions before I try getting hold of official support when office hours return?

I appreciate your effort in trying to troubleshoot the issue and providing us the details. Please check the below article and check if it helps in resolving the issue:. Hope the above information helps. Was this reply helpful? Yes No. Sorry this didn't help.